Kingdom Casino review: bonus caps, cash-outs and sisters

• Kingdom Casinokingdomcasino.io
• Smash Casinosmash.casino
• TenoBettenobet.io
• Aphroditeaphrodite.casino
• Winowino.casino
• Draculadracula.casino
• Tucan Casinotucancasino.com
• Gambivagambiva.com
• Betzterbetzter.com
• Mad Casinomadcasino.io

How do Kingdom’s sister casinos differ?

Softon, a company registered in Cyprus, runs ten casino addresses on one licence, so Kingdom has nine sisters: Smash Casino, TenoBet, Aphrodite, Wino, Dracula, Tucan Casino, Gambiva, Betzter and Mad Casino. That last one is madcasino.io, a different brand from the Mad Casino we cover on our own Mad Casino page.

The sisters share a company but not every rule. Set side by side, the promotions pages and terms of Kingdom and the two sisters we review in full differ in ways that change what a bonus costs you to clear:

The rest runs the same through all three sets of terms: the €50 minimum and the daily and monthly withdrawal limits, the €2 top stake while you wager, and the 25x and 10x caps on deposit and sports bonuses. Our note on how safe Anjouan casinos are explains what the shared licence does and does not give a player.

How much can a Kingdom Casino bonus pay out?

The promotions page splits its offers into a slots welcome package in four parts, three weekly slot reloads named Royal Monday, Kingly Wednesday and Regal Friday, and two sports boosts, one on Tuesday and one at the weekend. Every slot offer carries 10x wagering and the sports boosts 7x, and the FAQ describes wagering as the number of times you bet the bonus. Each offer’s own terms come first (7.1), and the general rules below apply unless an offer says otherwise:

• One bonus at a time: a second cannot run beside the first (7.9).
• No feature buys: buying a slot feature or starting free spins while a bonus is active is not allowed (7.9).
• Top stake: €2 a bet while you wager, and a bigger bet loses whatever it wins (7.16).
• Wagering ends at €0.20: if your balance falls that low, the wagering condition is cancelled (7.9).
• Bets that count: sports bets, table games, live casino and video poker do not count towards deposit-bonus wagering (7.10).
• Sports and live bonuses: each works only in its own category (7.15), and a sports bonus needs every bet at odds of 1.80 or higher (7.13).

Asking for a cash-out before the wagering is done lets the casino take the bonus and its winnings off the amount (7.5), and money still labelled as bonus cannot be withdrawn (6.4). A bonus given without a deposit can only be cashed out after at least one successful deposit, and winnings above its 10x cap are removed even after you deposit (7.8).

Our walkthrough on reading bonus terms covers what to look at first on any offer.

What does a Kingdom cash-out need?

Beyond the limits in the table above, the casino can change the most you can take per transaction for each payment system (6.2), and you can have one pending withdrawal per method and make one request per 24 hours, depending on the method (6.11). How other Anjouan casinos compare is in our guide to cash-out times.

• Wagering first: withdrawals are processed only after all wagering is done (6.3), and a request can be turned down if your total bets are below your last deposit (6.5).
• ID check: due on any withdrawal request, once lifetime deposits pass €2,000, or if something looks suspicious (8.5). The documents are a photo ID, a selfie holding it and a recent bank statement or utility bill, and reviews typically take 48 hours (8.9). You have 2 days to send them unless the request says otherwise (8.10), and the review can run to 5 business days (8.11).
• Fees, by the FAQ: no fees on deposits or withdrawals, though your payment provider may charge its own.
• Fees, by the terms: deposits and withdrawals may carry fees listed on the site, most deposit fees are absorbed and your bank’s charges stay with you (4.16), and a preset percentage of the funds can go to the casino and its payment providers for processing a deposit or withdrawal (4.17).
• Crypto: use the wallet address shown at the time of the deposit, because it can change (4.14). Our page on Anjouan casinos that take crypto explains wallets in more depth.
• A quiet account: after six months without a login, a monthly fee of €50 (or the balance, if lower) applies while money is left in the account (3.5.8).

How do you tell Kingdom Casino from Casino Kingdom?

Searching for this name also brings up Casino Kingdom, a different brand with its own owner. Three things confirm you are on the right one:

• The address: kingdomcasino.io, the one listed on the Anjouan licence.
• The footer: it carries the Anjouan seal and names Softon with the licence number in the box above.
• The register row: it names kingdomcasino.io. On any other address, check that the footer names Softon and ALSI-202409012-FI1 before you deposit.

What can you play at Kingdom?

Slots lead. The lobby’s popular list runs from Book of Dead and 9 Masks of Fire to Cleopatra, 9 Pots of Gold, Cash Connection Sizzling Hot and Wanted Dead or a Wild, with studios such as Play’n GO, Microgaming, IGT, Novomatic, Hacksaw and Wazdan. Live tables include Bar Blackjack 3, Gravity Blackjack and Fast Roulette from providers such as Winfinity Live, Iconic21 and XPG, and a sportsbook and a predictions section sit beside the casino.

Four of those six popular slots are closed while a bonus runs: Book of Dead, 9 Pots of Gold, Cash Connection Sizzling Hot and Wanted Dead or a Wild. Kingdom’s closed list (7.6) also takes in Gonzo’s Quest, Sweet Bonanza, Big Bass Bonanza and The Dog House, and Aviator, Plinko and Chicken Road sit on it too. The same clause closes every live table and sports betting while a bonus is active, so the sports boosts follow their own offer terms first (7.1). Everything runs in a phone or tablet browser with nothing to install, and our page on Anjouan casinos with a sportsbook lists others that take sports bets.

Which countries can’t use Kingdom Casino?

The terms list the countries whose residents may not register or play, or reach the site from: Cyprus, Australia, Austria, Comoros, France, Germany, the Netherlands, Spain, the United Kingdom and the USA. The same clause adds all FATF-blacklisted and sanctioned countries, any other place the Anjouan authority treats as prohibited, and a right to refuse players from further countries (3.1.2). Our guide on Anjouan casinos and UK players explains what that list means for readers in the UK.

Masking your location, through a proxy for example, breaks the terms (3.4.13) and can end with the account blocked and balances forfeited (17.3). Whether play is lawful where you live is your responsibility, as 3.1.2 says.

What can you do if something goes wrong?

Start with live chat or email to support, which records the conversation (15.1, 15.2). The steps after that:

• Live chat: the company aims to answer within two weeks, and if a complaint is complex, it comes back within eight weeks with an answer or a new estimate (15.3).
• Deadlines to report: a disputed game result within 7 calendar days, and other issues such as payouts, suspensions or bonus calculations within a calendar month (15.4).
• Email complaint: sent within 7 calendar days of the incident, with later ones considered at the company’s discretion (15.6). The company aims to reply within 60 business days, a target it can extend for a complex complaint after telling you, and that pauses while it waits for information it has asked you for (15.7, 15.7.1, 15.7.2).
• Complaint address, by the FAQ: a complaints mailbox on Kingdom’s own domain.
• Complaint address, by the terms: a separate company webmail address (15.6). Whichever you use, keep a copy of what you send.
• Still unresolved: the company offers voluntary mediation (15.11.2), then out-of-court dispute resolution, arbitration or a court, within 365 days of the session (15.4.3, 15.11.3).

For play that stops being fun, Kingdom offers self-exclusion on request from your registered email, effective once it is confirmed by email (12.1). Your account is then closed to you and you cannot withdraw during the period (12.3.1). You must be 18 or over. Free, confidential help is available from the GamCare National Gambling Helpline on 0808 8020 133.